Bad devices and service quality
I bought the most expensive device available from Carlinkit in December 2024, the TBOX UHD. It has had some issues after some months of normal usage, I contacted the support and they sent me a firmware update procedure, which fixed the problem. In the last month, 16 months after the purchase, the item has a continuous reboot issue. I contacted the support and nothing worked, so the device has hardware problems and the support said that it cannot be fixed because their warranty covers just 1 year, while product sold in the European community should come with 2 years legal warranty. I noticed that many of their devices have the same issue, so it is a design defect. I will never buy again anything from them. EDIT: A Carlinkit representative replied to this review inviting me to submit a request to the support, which I promptly did, but I got a reply inviting me to connect the device to the internet. They did not even read my email, because it is impossibile to connect to the internet in the time frame of 10 seconds, before it reboots again. The support service is worse than their products