Unlawful Handling Resulting in Irreparable Loss of Priceless Asset
Unacceptable shipping for a high-value collectible. Destroyed in transit. I ordered an irreplaceable, autographed Caleb Williams Chicago Bears helmet, and it arrived completely ruined due to abysmal packaging and careless transit. The outer shipping box was delivered entirely caved in, buckled on all sides, and gaping open at the top. Because there was inadequate protective packing material inside, the severe external impact crushed the Riddell display box and permanently damaged a high-value piece of sports memorabilia. Shipping an expensive, one-of-a-kind autographed item in a standard, flimsy cardboard box with minimal padding is gross negligence. A standard return or exchange is not sufficient for an item of this nature. Fanatics needs to take immediate accountability for this delivery disaster. Visual Evidence of Damage/Loss is uploaded on Imgur .... 67 photos.