I have nothing to say against the…
I have nothing to say against the sympathic and working drivers and deliver persons here. All I'am complaining here is about the APP and the customer service experience. First the APP contains a lot of bugs, the localization system is poor, as well as the ergonomy. Secondly, the system of rewards and fidelity (In Thailand) is so much stingy like you don't have a free meal after 9 meals something like that no no no, you will have vouchers on items that are ALWAYS SOLD OUT, it appears like a scam on purpose. Finally the drivers told me they take about 20-30% over the price of the ride, that means the driver only takes about 80%, which is so low kwowing he is doing 99% of the job. IN SUMMARY : take the taxi or go directly to the restaurant because those will probably steal you less than this GRAB platform does.