Good service but be aware
John was very attentive and knowledgeable. I wanted to buy the rights for a design and he answered all my questions and concerns. The only problem was bad listening, reading to clearly understand the customer request is key to customer service, you can not read between lines you have to actually read every word. I wrote exactly what I needed twice, I sent a picture to make sure the message was clear and I am not talking about colors or design it was about what I was exactly buying and he still got it wrong. John was very fast and efficient fixing it but be aware the lack of listening skills is still there. Thanks