No Customer Service — 3 of 6 Products Leaked
Ordered 6 paint products from PaintScratch. 3 of them arrived leaking. On top of that, I received the wrong color for one of my orders. I called and left a voicemail, emailed them referencing my order number asking to exchange for the correct color — never got a response. Not a call back, not an email, nothing. I reached out within hours of placing the order and was completely ignored. The product itself may be fine when it works, but when something goes wrong you are on your own. Customer service is non-existent. Would not recommend unless you are 100% sure of your order and willing to accept whatever shows up at your door with zero recourse.