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Karen Wongka

马来西亚

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Digi

DIGI - Worst Customer Service - Very Bad Review

I terminated my Digi line in 2014, because my mobile data plan did not work/no signal for many months, I had fully paid up on the day of termination. In 2016, bill collector hired by Digi called & informed me I owed Digi unpaid bills. I sent proof I had fully paid up & already terminated the line. 2017, I wanted to apply a new line with Maxis, but was told I was blacklisted & reason was Digi. Since then I had made trips to Digi Centre at Sunway Pyramid & called & emailed many many many times to Digi, but Digi NEVER responded, and I am still blacklisted. Today 21Apr2021, I went to Digi facebook & left a comment to complain, but my facebook post was immediately REMOVED by Digi. This is how Digi treat customer or excustomer. It does not even deserve 1 star.

2021-04-21有帮助 1