This review is just for my last…
This review is just for my last experience. Generally I'd give them a 3, but if I could give this one a 0 I would. I ordered from 7/11 instead of the grocery store I usually use, just so I'd get my items sooner. It was more expensive to do it that way, but it also helped me get the items sooner. The original time was just over 15 minutes. I kept looking at the screen for my order, which shows where the driver is. It showed him at a stop for about 15 minutes and it wasn't even close to my apartment. Also, I had messaged the driver to make sure he saw the instructions on my profile on how to get into my building. There are two entrances, but I can only buzz a visitor in from one. He didn't answer my messages. AN HOUR LATER, HE MESSAGED ME TO COME DOWN. He was finally here, but he was at the wrong door so he couldn't get in. I told him I have bad knees and he needed to come up. I ALWAYS tip well over 20% because of this. After a very long time I get a phone call from him and he tells me he can't get in. I tell him he needs to go to the other entrance, which is clearly stated on my profile. He finally does and I buzz him in. I open my door and he tells me door dash sent him on another stop, so that's why it took so long. And now his phone is dead so he can't verify me, which he needs to do because my order contains alcohol. So he has to go to his car and charge his phone enough to verify my age before I get my items. This was the fault of both door dash and a terrible dasher who wouldn't communicate. I won't be using them again, ever.