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Pat

美国

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Stair Supplies

Ok products. Not so good customer support.

Trying order through the website to place a large order can be glitchy. I recommend calling and talking to a sales rep. Products, when you receive the correct ones, are as described. Descent quality. There can be flaws with the iron balusters which can lead to the shoes not fitting properly. Some may be chipped. 10% of my overall order had small flaws. You can adjust with a file and spray paint. When adding additional items, twice the company sent the wrong baluster shoes. Getting a hold of someone and getting them replaced isn't easy.

2021-04-27