This is a SCAM. DON'T USE DANTE LABS!
Very angry with DANTE LABS. I placed my order worth 349€ (order #EU32601W) on 31st August 2024. I received my parcel on 6th September in the UK and returned using the pre-paid UPS label 2 days later. UPS attempted to deliver the parcel in DANTE LABS office in Italy daily during 1 month, and always got the same response from DANTE: "insuficient funds to collect parcel", I contacted UPS and they claryfied that DANTE had to pay import duties to UPS and DANTE never tried to solve this issue, they NEVER replied to my emails and never tried to contacted me neither UPS- I wouldn't have minded to pay the import duties, but they were not responsive. Finally on October 7th UPS marked my parcel as abandoned. This behaviour is typical of a) poorly managed companies which are undergoing financial problems, or b) scam companies. DANTE LABS I want my money back! Don't play with people's health! Shame on you.