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Nimrad Orendain

加拿大

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Miniso

I bought a defective headphone in…

I bought a defective headphone in Miniso Square One in Canada, as i was trying to exchange it with other similar item or a refund, the manager told me that they have this no return and no exchange policy unless it is a manufacturing defect. I told him that is a defective one and a customer has right to return it within seven days from the date of purchase. They finally allow the exchange only after i unintentionally raised my voice. Do not purchase any electronic products on this store because they will give you hard time returning it. The amount maybe too small but it is the exercise of that right that matters.

2022-11-27