It's been over a week and I have not…
It's been over a week and I have not even received a tracking number. I emailed customer service and they basically said my item is "in high demand" so they are processing them from a different warehouse, the item is a plus size lounge robe for my mom for mother's day, please. I told them this is a mother's day gift and I'm clearly not going to receive it for mother's day so I want to cancel so I can get my mom an actual gift. They said If I wanted to cancel they are going to have to charge me 15% handling fee. How am I going to be charged a handling fee when they haven't even shipped my order or have given me any time frame of when I will receive it, horrible website, NEVER AGAIN.