Flooded kitchen, rude service, no refund
The technician flooded our kitchen by not replacing the filter properly. The company then wouldn’t send him back to help my pregnant wife deal with it until 6 hours later. (We notified them of the issue as soon as it was detected within 90mins) So far, company have been rude and refused to give a refund - instead only offering £30 as good will for hours of us having to dry the kitchen, under utilities and causing the floor to warp. Not to mention having to ruin towels cleaning dirty water. Still to this date, they refuse to offer a refund despite all the issue and damage they have caused. Steer well clear and choose a different company - these can’t be trusted. It really isn’t worth the risk.