Horrible Customer Service
I paid for a ticket yesterday. Their website says confirmation within 24 hrs. Still haven't received any confirmation. Emails unanswered and now on the phone 1.5 hours, still on hold
Allyson Holman
美国
2★ 评价
4👁 被浏览
0👍 有帮助
2 条评价
Don't Do It!!
I wish I had read these reviews before I ordered! Like others it took 3 weeks to arrive, not sure why since it's a US company. Probably had to wait for their shipment from China. Quality of product is way below average. Flimsy. The latch didn't work properly and wouldn't stay fastened. As soon as my 20 pound dog walked briskly it popped open. I emailed the company and they sent me a video how to tighten the straps! I replied saying it's not the strap, it's the buckle and they wanted me to send a video showing the malfunction! What! Take the trash back! Their website has nothing but positive reviews, so of course they're fake. I disputed the charge with my cc, I don't have time and patience to deal with scammers.