企业入驻搜索写评价分类关于
简体中文English

Joy M Messer

美国

1 评价
2 被浏览
0 有帮助

1 条评价

Buykud

Buykud? My buy bad!

After 3 orders, I don't plan to order again. My main issue has been with the returns. Order #1, I had one item to return. They explained that their local (USA) return facility was closed due to covid and said I could either pay a large amount to return it to the overseas facility, or keep the item and get a one-time discount on the next order. I took the discount. Order #2, I had one item to return, but I delayed contacting them until just after the 30(?) day refund period expired. Why? Because I thought that the return facility was still not open and I didn't want to spend a load to return the item overseas. A few days after the window, I contacted them. They refused saying I was out of the timeframe. When I explained why I delayed, they disagreed that their return policy had been in a state of flux. Order # 3, I have several items to return and followed the somewhat complicated protocol precisely. Several weeks later, when I had not received the refund, I emailed them. They said that they had issued a refund and I should check my email. After combing and re-combing my email and then checking and re-checking my quicken records, I found no record of a refund. I emailed them again and said that I did not see it. Then they quickly issued the refund without even acknowledging the error on their part and the inconvenience it had caused me. I then wanted to make sure that I had received the proper amount by looking back at my orders. The records of past orders does not provide enough info to this. As for the clothes, they are indeed all unique and 3 of the items are quite cute, hence the 3 stars. But most of the items were problematic: -Some of the pants have oddly tight waistbands. (Only one of 3 or 4 pairs fit.) -Almost all of the tops are designed for flat-chested women. -Fabric is often man-made (acrylic, etc.) rather than cotton/linen as branding suggests.

2021-07-28