This is really bad and unfair
This is really bad. I've paid for 2 years for the domain. And when i logged in, it says expired and I had to pay 1 more year at a premium price. I then clarify with customer service to ask for refund on my 2nd payment as the previous payment for the domain is still within 2 years of expiry. But the customer service if i ask for refund, my entire domain will be gone. This is so unfair.