Long wait times and poor shipping
Ordered a tumbler on Jan 1, 2024. Was told that the tumbler would not ship until sometime in mid February. That was fine. The tumbler shipped towards the end of February but the seller chose to ship with a service called Innovations provided by UPS. That is, UPS picks it up and gets it to my city, then hands off to the USPS to deliver it to me. Since March 5th my cup has been sitting at the USPS receiving warehouse. Can’t get anymore updates. When I got the cup, apparently I was charged a dollar for insurance. I had to file a claim and was told that I would be refunded the money. To this day, I’m still waiting for the money to be credited back to my account. Do yourselves a favor and look into other cups out there that are just as good without the terrible wait times and shipping.