Company is not being truthful.
We purchased the programme that was to provide support for our daughter up to 6 years. Our toddler was going through a regression so we reached out to Batelle through the app - over 2 weeks and no response. The email listed on the website bounces back. We paid a huge amount in return for ongoing support that we are not going and I doubt we will. Something has happened with the company which they are not disclosing and acting like everything is BAU on the website. I would suggest to avoid at all costs now.