这家公司已经倒闭了，而且很不靠谱
我们很喜欢这家公司和他们的方法。用了两年效果真的很好。但他们倒闭了，所以原本承诺提供到我孩子六岁前的支持（这也是我们当初选择他们的重要原因）现在全没了。连带所有资料的 App 也彻底不能用了，我连文章都打不开。而且我们想调查一下，整个过程 shady 得很。
关于 Batelle Sleep School
数据更新- 网站
- batelle.com
- 分类
- 教育与培训
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 4 条评价
- 差评回复率
- 28%（5/18 条）
是 Batelle Sleep School 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
让孩子5分钟内上床睡觉，整夜安睡
以上内容由商家自行提供，未经平台核实。Batelle Sleep School靠谱吗？
Batelle Sleep School（batelle.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 102 条用户评价，属于教育与培训分类，口碑良好。79% 的评价为 4 星及以上，16% 为 1 星；商家回复了 28% 的差评；近 12 个月新增 4 条。数据最后更新于 2026-08-30。
用户怎么说
完全不是宣传说的那样！
完全不是宣传说的那样！说白了就是哭声免疫法睡眠训练。先拍拍宝宝再慢慢撤掉，或者通过音箱跟他们说话再慢慢撤掉。我真希望当时就知道，所有睡眠训练——包括那些包装成'温和''支持''不哭免疫'的——归根结底都是 withholding comfort。不管是抱抱、喂奶还是摇哄，最后都是让孩子自己哭。这显然不是教他们睡觉，而是教会他们你不会再回应他们的哭声。看到这么多宝宝被这种公然欺骗家长的公司伤害，真的让人心碎。千万避开！！关注 heysleepybaby 或 happycosleeper 获取真正有用的建议。
这家公司是骗子
这公司就是个骗局。花了大概 1600 美元买那个所谓的睡眠学校课程，承诺提供几年支持。一开始他们还挺 responsive，现在完全不理人。如果有律师或者其他被 Batelle 骗了的家长，我想加入集体诉讼，告这帮骗子。
公司不诚实。
我们买了这个课程，承诺支持我们女儿到 6 岁。孩子当时正在睡眠倒退，我们通过 App 联系 Batelle——过了两周完全没回应。网站上留的邮箱也退信了。我们付了一大笔钱，换来的却是持续支持，而且我怀疑我们根本拿不到。公司肯定出了什么事，但他们不公开，网站上还装作一切正常。我建议现在千万避开。
Batelle 已经倒闭了
这公司已倒闭，千万避开。另外注意，Trustpilot 已标记 Batelle 违反其准则：'该公司以可能误导消费者的方式展示 Trustpilot 内容，违反了我们的使用条款。这可能包括在销售材料中展示不准确的星级评分、展示他们无权在其网站上使用的评论等。'
我们开始使用这个计划，和我的…
2022 年我儿子大约 7 个月大时开始用这个课程。不是他们吹的那么神，但确实很有帮助。当时他们的系统非常支持互动。我们一次性付了费，承诺支持到儿子 5 岁。后来儿子换大床遇到睡眠问题，我们想重新联系服务，但那时质量让我很失望。顾问特别 paternalistic， basically 告诉我们这方法不适合我们，因为我不太愿意把儿子锁在房间里（尽管书面材料说门 guard 是家长的选择）。我们就在那时退出了，没用门 guard、门锁或围栏，靠 ChatGPT 的建议和自己的直觉完成了大床过渡。最近儿子开始不午睡，我试了 AI 聊天功能和消息服务，完全没回应。发邮件咨询时收到回复说'亲爱的客户，感谢您的联系！为庆祝节日季，我们的团队目前不在。您的咨询对我们很重要，我们会尽快优先回复您的消息。此致敬礼，Batelle 团队'。我两封邮件分别是 7 月和 8 月发的，我只能认为他们根本不看邮件。总的来说，这个课程有些好的地方，但老实说，省点钱用 ChatGPT 吧，Batelle 不提供他们声称的后续支持。
他们变得太大，似乎不再关心了
2022 年我们用 Batelle 给大儿子时很喜欢，他们承诺支持到儿子 5 岁。结果现在还没到 4 岁，他们不回我任何邮件，还把我的 App 登录给封了。我觉得他们做大之后，丢掉了当初真正的睡眠学校精神。我们本来打算二儿子也用，结果去注册时发现跟大儿子用的系统完全不一样。
没想到我们能坚持下来。谢谢，Sam
我们的情况不太容易。两岁的儿子在邮轮上我们几乎一周睡在一起之后，出现了严重的分离焦虑。回家后他完全不能自己睡了。我们 co-sleep 了几周，发现这样不可持续。试过 Ferber 法重新训练，但他能爬出婴儿床、开门、在婴儿门栏前站好几个小时，让我们明白需要更渐进的方法。看了更多 Batelle 的资料后我们报了名，遇到了 Sam。那四周非常煎熬。我们差点没撑下来，有好几次真的怀疑能不能继续，但很高兴地说，现在几乎一周都能好好睡了。Sam 不仅帮我们戒掉了奶嘴——他从婴儿期就成瘾了——还帮他重新学会自己入睡。也就是说，我们说晚安、关上门，他不会崩溃，可能夜里会醒一次，但能通过婴儿监视器发几条消息就重新入睡。这真是一段不可思议的旅程。我们对 Sam 坚定又充满爱的支持感激不尽。她帮我们度过了以为不可能熬过去的难关。我们全家的睡眠都恢复了。
我们对 Sam 和 1-1 套餐感激不尽
我们对Sam感激不尽，她是Batelle的睡眠顾问。从一开始，Sam就竭尽全力支持我们一家度过这段看似不可能完成的睡眠训练之旅。她的方法温暖、富有同理心，而且非常贴心——她不是给我们一个计划就完事了。她全程陪伴，给予指导、安慰和最实用的建议，帮我们度过每一个艰难时刻。 最让人印象深刻的是她的同理心和理解力。Sam真正倾听我们的担忧，从不让我们感到被评判，而是以冷静和善意对待一切。她的支持从不千篇一律——她根据我们宝宝的需求和我们作为父母的情况量身定制，这才是关键所在。 多亏了她（还有超棒的Batelle项目），我们的孩子现在能独立、安稳地睡觉了，我们也能睡个好觉了！Sam的投入和关怀真正改变了我们的生活——我们强烈推荐她和Batelle。 如果你正在挣扎，感觉已经黔驴技穷，Sam就是那个你想在身边支持你的人。我们将永远感激她的指导和用心。💛
跟2023年完全不一样
TL;DR：大约20天，花了1400美元，每晚数小时哭闹，我们六个月大的宝宝仍然每晚醒来4次以上。整个体验非常令人失望，和2023年完全不同。 我真心讨厌写这篇评论，因为2023年我们用过Batelle并且超喜欢。毫不犹豫，我又报名并为我六个月大的宝宝付了1400美元。新项目完全不一样了，支持也不 helpful，整体来说完全不值得1400美元。 他们改了很多东西——不再有Hug，不再有实时摄像头帮助。现在基础项目只是课程加上一个非常基础的聊天机器人"AI"。 说实话，我不相信它像以前那样有效或值得。我真心希望自己是错的，因为第一次体验太棒了，我愿意再付1400美元！如果你看几年前的评论，全是五星。现在看最近一年的，全是差评。 1）比之前哭得更多 睡眠顾问的建议和Batelle应用里的不一样，还建议我们六个月大的宝宝哭80分钟。 （例子：建议做10分钟互动、快速休息，再来10分钟互动、快速休息，再来10分钟互动、快速休息。我们宝宝只睡了大概3分钟——他们建议我们重新开始，再做40分钟才能抱他——那就是80分钟的哭闹） 我坚持了一周以上——每晚醒来4-5次，宝宝哭一个小时或更久。这时候我开始沮丧，感觉没有进展。 2）付钱请一对一睡眠顾问不值得 - 睡眠顾问每天早上要求更新，然后指出我们所有的错误……最后以"但你做得很好！"结尾 - 几天后，我实在受不了每天早上被训斥，终于要求不同的反馈，说"我真的希望得到一些激励和鼓励，告诉他有进步，而不是每晚列一份我哪里做错的清单。" - 她有一半时间问的问题我早上更新里已经回答过了，让我觉得她根本没仔细看。 3）现在完全没有像以前那样的退款保证 尝试了两周多之后（想想看，我每晚只睡2-3小时，宝宝整夜尖叫——还被告诉我在做错、宝宝"适应得很好"），我说我想停止并退款。 我非常有礼貌，说我觉得没用，只想退款。（想想看，他们以前提供完整的退款保证……现在没了） 他们的回应是建议我"毕业"结束项目……什么？！我刚说没用，我宝宝每晚醒来四次，我花了1400美元，你们却建议我"毕业"项目，暗示成功。 我说"对一个花了1400美元、每晚多次醒来的妈妈来说，建议她"成功毕业"真的很不合时宜。" 这时候他们变得非常无礼，开始对我发火。 我发了网站上显示提供退款的截图。他们说"我们今天刚删的；不应该在那里。"🫠 整体非常失望。大量的哭泣（他们推荐的），贵，完全不值得。
今年花得最值的1250美元——…
The best $1,250 spent this year -- $1000 was for a month of help from Sam, our sleep consultant, and $250 was for the app. The consulting fee included 30 min slot meetings with Sam twice a week for a month, messages on the app directly with Sam where we gave her updates in the morning, pre-/post-naps, and how bedtime went, and email instructions every night. She would always give very helpful feedback and constructive criticism where needed, and tailored specifically to our situation. Just like everyone else considering Batelle, my son has always been an awful sleeper his whole entire existence. It only got worst after he turned 1, and it went from 50% sleeping through the night to practically 0% for half a year straight with wakeups sometimes lasting up to 2 hours. So when he turned 1.5, we were desperate and needed to find a solution. We've done some form of sleep training several times, but it just didn't really stick whenever he got sick or went through a regression. I was also not a huge fan of CIO methods. Also tried cosleeping but he would still cry a few times a night by my side. My son is now a pro-sleeper. He knows the drill at bedtime and knows that wake up time is at 6:30am when the birdies chirp (from the Hatch machine). Before the birdies chirp, he just rolls around in his crib and entertains himself with his stuffies or with his babbling. If he wakes up in the middle of the night, 99% of the time, it just takes a quick mantra for him to go back to sleep. We even tested Batelle with some traveling/regression. We stuck with what we learned from Sam, and we got back on track relatively quick. I would highly recommend this program. It does require you to put in the work to read through the materials, stick to the program, and be consistent. The first two weeks were really tough (constant wakeups, a million mantras, a lot of crying but with us sitting right by him), but he started to understand what was expected of him around weeks 3 and 4. The outcome was 100% worth it for us. (My sister also used Batelle a few years ago and had success. Her daughter was 14 months old when they pulled the trigger.) Thank you, Sam! From a mom without undereye bags anymore :)
最难的事情现在变得很简单。
We were referred to Batelle through a friend who had a baby 1-2 weeks apart from our daughter. We were having trouble with her going to sleep for naps and night time. It was getting worst and worst every week. It got to the point where we’d spend literally hours trying to do all the tricks we could to get her to sleep every nap and night time. She was also sleeping in our bed and her crib and bedroom were unused other than using her dresser and closet for her clothes. Finally, we had had enough and tried out the Batelle sleep training. We were in touch with Sam. Sam had some questions for us and we had a discussion with her. She had us on track real quick and our baby girl by the 1st week was sleeping in her own bed and sleeping through the night. It was nothing short of AMAZING!! We now don’t have to do any tricks to get her to sleep. We just do her bed time routine that Sam and Batelle taught us. Now our kiddo has been on this program for 4 months and everything so far has been totally worth it! We highly recommend Sam and her team at Batelle. They are very experienced and are there to help. I will say the AI piece is not very helpful. Especially when you have a great partner like Sam. She gave us a customized approach based on an extensive 20 minute survey. Highly recommend the one-on-one support with a Personal Sleep Expert for anyone that is sleep deprived and at their wits end to get sleep again.
管用！团队支持很棒，但有点小毛病
The positives: Our team advisor, Sam, was incredible, and with her help, the Batelle method has helped us move from co-sleeping and on-demand nursing to our son sleeping in his own bed in his own room, often (although not always) the entire night. So 5 stars for Sam! The meh: Elle was not super-helpful for us and mainly just repeated things I already knew. Definitely pay for the team support if you're in a similar situation to us. The negatives: I had a lot of trouble with the app the first few weeks and was overcharged. It was hard to contact customer support and I ended up relying on Sam as my go-between, which isn't really her job. So, Sam FTW - 5 stars - but 4 stars because Elle, the pricing structure, and customer support made a stressful time a little more stressful.
物超所值！
Batelle 对我们这对新手父母来说，一直是最棒的工具，而且未来也会继续如此。每天晚上哄她睡觉时，我们依然对 bedtime 的轻松和女儿整夜的安稳睡眠感到无比惊叹。它消除了我们对 bedtime 的焦虑，也消除了对她会醒多少次的那种担忧。太神奇了，我愿意毫不犹豫再来一次——绝对物超所值。我们对接的是 Sam，她非常支持我们，人特别好，诚实又专业，我们真的感激不尽。基本上只要有人问，我们就推荐 Batelle！
必买
我恨不得向所有为睡眠发愁的父母推荐Batelle。我们怀老二的时候就开始用了，老大睡觉从来没出过问题。这个方案特别合理，而且支持也很到位。真的是改变生活的东西，每一分钱都值。
如果可以的话我给0星
如果可以的话我会给0星。一开始确实有帮助，但一旦见效，他们就把我推过整个流程，之后任何反复都基本不管我了。他们说会陪你几年，但根本没人能接电话。他们只有AI在回复通用答案。请看看其他差评，都说得很准。
我愿意给Batelle一千颗星…
I would give Batelle a thousand stars if I could. I read a couple of bad reviews and thought it sounded laughable as the service has excelled. When I emailed customer service they responded within 20 min. Their customer service and sleep guides helped so much when I needed it. It sounds like some parents don't read the service terms of agreements they sign at purchase which sounds like a them problem. My toddler was up every 45 min, the process is tough of course and so hard on me as a mom but she is now sleeping soundly. The sleep guides were like mini therapists for me when I needed reassurance, they deeply cared about getting me through to the other side and they were my cheerleaders. If I had an app issue customer service was on it. If you need a fresh start this company saved my life, my family and my sleep.
已经不是以前的Batelle Sleep School了
We signed up for Batelle Sleep School last year and were told our son is too young for sleep school so we would have to do Batelle Babies first and then sleep school when he was old enough. We were told Batelle Sleep School would always be in our back pocket and thats totally fine and honestly why we paid so much ($1250). Batelle babies went well and he was good at sleeping for a bit, but never through the night like was guaranteed he would, but whatever that’s babies, we didn’t mind. As babies do, he eventually got bad again and none of the Batelle babies stuff worked anymore and we wanted to do the sleep school. Little did we know, they had completely changed their program and no longer offered 24/7 live chat or video monitoring for their sleep school; they now have an AI chat robot that responds to you and tells you to review some lessons for help and a real person will get back to you within 24 hours. So my baby is screaming in bed, a robot is telling me to read some PowerPoint slides, and the next afternoon a person will get back to me and give me some vague response that is not all that helpful and may take 24 hours to get back to me again. Batelle is offering this downgraded service for $199/year. I paid $1250 (with a referral discount) last year and they don’t see what is wrong with this. They refuse to give even a prorated refund and try to claim it’s just as good of a program as what we signed up for last year, but if it’s just as good, why does it cost less than 10% of what we paid? The facts is that we paid for Batelle Sleep School, never got to do it, and were not allowed a refund even though their original sales promotional documents they sent before we signed up were covered in money back guarantees. Their solution was to offer me a “service [they] typically don’t offer, typically valued at $1,000, includes two video calls each week, daily chat support with quick response times (no need to wait 24 hours for assistance), video feedback, and a customized plan tailored to your family's needs” but while that’s all fine and dandy, we’ve already gotten our kid to sleep through other methods we had to figure out on our own and that offer is exactly what we paid for one year prior but paid $1250 for it. Might do it next time there’s a regression or something but honestly Batelle customer service has been soured to me now. They sold a service, completely changed it without telling us, keep all the money and refuse to even admit that it’s inferior to what we paid for.
两年后依然坚挺…
Two years later and still going strong with Batelle! We have enjoyed just over 2 years of amazing sleep! We started sleep school when our baby girl was about 8 months old. She is now doing 2.5 hours during her nap time, without any support and sleeps from 830pm to 730am. When she does wake earlier than 730am, she will just stay in her bed and plays on her own until the cue for wake up time comes on. Transitioning her from her cotbed to bed was really easy with Batelle's support and also the strategies we implemented when she was a baby from Batelle. We also travel often and Batelle's method has helped us feel in control and maintain consistency even whilst travelling. Timezone changes and jetlags are something they've really supported us with, so the transition from going from the UK to Australia only took a day to get over when we made the trip back to see our families back in Dec 2022. She's since been to 15 countries and it's still as seamless. The support from the sleep school to after graduation as an Alumni has been amazing. Our point of contact, Polly, was just wonderful, but Batelle has also evolved since. Even the information on their app continues to get updated and changes as your baby grows. 100% would recommend! Thank you so much!
Batelle对我们女儿没用
Batelle 对我们女儿没用，这也正常——他们从没承诺过对所有人都有效。我们在30天窗口期内取消了订单，7月份就确认了全额退款。两个月过去了，我们还没收到退款，Batelle 也没有回复我们最近发的两封邮件。至于发票上的电话号码，已经停机了。客户服务非常差。
Pulsetto
Health Coach Institute
MyStart Health 
10X Health System
American Service Pets
McAfee Institute
MEDVi
Best.me