Batelle did not work for our daughter
Batelle did not work for our daughter, which is fair game - they never promised that it would work for everyone. We cancelled within the 30-day window, and were confirmed a full refund back in July. Two months later, we have not received a refund, and Batelle did not reply to two recent emails. As for the phone number on the invoice, it is disconnected. Very poor customer service.