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harshit sahay

美国

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Rotimatic

Rotimatic has been a boon overall

Rotimatic has been a boon overall. Getting fresh rotis for me and family with minimal effort on our side is a big help. Have been using it since Sept 2020. Couple of things we found a little inconvenient- the initial wifi setup(it runs on 2.4 Ghz and the router should be close to it at least for the initial setup) and the amount of noise it makes while running. One time we had a major problem that the Rotimatic was not starting at all after turning on. Not sure what the root cause but could have been me improperly switching between flours (Aata to Bajra). Luckily we were in warranty so Zimplistic replaced our refurbished Rotimatic without any charges . In general, the support team has been quite helpful in troubleshooting Wifi issues or other Rotimatic startup issues. Nowadays I almost always get all proper rotis. On rare occasions I get 1-2 small doughnut like roti or folded roti but the company provides some tips on how to avoid the same.

2021-05-30