Web page charges incorrectly/warehouse sends wrong merchandise
I ordered honey jars from PMT in full compliance with their webpage. I live out of state and decided to take a long (2 hr one way) drive to pick up the jars in the store. I clicked Store Pickup on the web page and selected a date/time for pickup. Upon arrival, they had jars from the warehouse, ready to go. Unfortunately, they were the WRONG jars. It took about an hour of standing around but a fine young man went to the warehouse and got the correct jars. Ok, a wasted hour after driving 2 hours isn't that big of a deal (I guess). The next day I received a phone call from the manager of PMT saying that I left without paying GA sales tax. I reminded her that I paid online and their computer software did not charge me. To me, she was putting the onus on me, saying that I left without paying the sales tax. I told her that if they were supposed to have charged tax I would have paid it, but they never said anything about it and their store website did not charge it either. I was subsequently emailed an invoice with a note to "Pay within 24 hrs". As frustrating as this is, I always try to do the right thing, so I paid the invoice within the time limit. I had problems getting an order correct last year too. Time to find another bee supply store.