Terrible company, avoid like the plague!
Absolutely terrible company to deal with. Ordered an item for my daughter, standard size from their website. Got an email a day later stating size I had ordered was out of stock, would I like another size. I replied no and requested a refund. Another email from them next day asking if I would like to order a different size at 10% discount, again I replied no and requested a refund. A day later they advised the item (in the wrong size) had shipped. I again told them I did not want the item and to cancel the order and issue my refund. They advised they would try to block the shipping. A day later they advise they cannot block the shipment and offered a 30% discount and I could resell the item on Ebay! I have again requested a full refund and advised the item will be returned if received. Avoid this company, they will send you rubbish you haven't ordered and will not give a refund. I am still pursuing my refund, I will update this when I get a resolution.