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Phil Weir

澳大利亚

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HealthCabin

Constantly LIE about shipping

Great products but constantly tell lies and ignore you. Paid over $130 for express delivery, they didn't ship it for five days! They will send you an email the day of order saying item shipped but in reality all they do is create a shipping label, they spend the best part of a week until they give the item to UPS. They take two days to reply to emails and ignore what you have asked with a generic response. Always come back saying they have been off the weekend for a festival but that shouldn't result in another three days until the item is actually shipped. I paid a small fortune for express shipping as I needed the item asap it's a disgrace that you think it's ok to wait another five days to actually ship the item. Have used healthcabin for years but they have really gone downhill. Postage used to be great now it's a luckydip as to when they will ship and if you will actually get the shipping you have paid for. Last few experiences with them have all gotten drastically worse. Do not believe a word they say. They only seem to respond once you open a PayPal dispute. Don't bother wasting your time with these crooks just open the PayPal dispute and then they reply immediately. Would give 0 stars of it was an option.

2021-06-17有帮助 1