Be prepared to be disappointed.
After waiting for 16 weeks, I received a broken lamp. Here's the story: 1. On 9 January, I paid €311 for the HP 5 regular pendant lamp. 2. Some weeks later, in February, I received the lamp, but it was the wrong colour. 3. After 16 weeks, I finally received the lamp in the correct colour, but it was completely deformed. This was no surprise, as the lamp's packaging was inadequate (stable only on the side but not in the center of that flat large box). My complaint to Boolighting resulted in a refund. I am sorry, but that does not make sense – I wanted the lamp! In summary, after waiting for 16 weeks and spending a lot of time with emailing and dealing with the post office, I have received exactly nothing but a broken lamp. Not even a discount for a future order. That would have consoled me a little. Should I order again? The lamp itself would be nice. But be prepared to be disappointed. And be prepared to be promoted to unpaid Boolighting staff, responsible for recycling a broken lamp.