Shipping took just under three weeks
Shipping took just under three weeks, but every single component was nested securely in custom foam. Assembly was straightforward and the light pattern cast against the ceiling is breathtaking.
关于 Boo Lighting
数据更新- 网站
- boolighting.com
- 分类
- 家居与园艺
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 7 条评价
- 差评回复率
- 50%（1/2 条）
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商家自述
Boo Lighting creates distinctive lighting solutions for modern homes and spaces. As a premier online destination for quality lighting, we design and manufacture our own collection of sophisticated lamps under the Boo Lighting brand.From modern pendant lights to classic table lamps, our products combine quality craftsmanship with timeless design at approachable prices. Each Boo Lighting piece is crafted to deliver both style and functionality.With an emphasis on friendly customer service, we're here to help you find the perfect lighting for every space.
以上内容由商家自行提供，未经平台核实。Boo Lighting靠谱吗？
Boo Lighting（boolighting.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 8 条用户评价，属于家居与园艺分类，口碑一般。63% 的评价为 4 星及以上，13% 为 1 星；商家回复了 50% 的差评；近 12 个月新增 7 条。数据最后更新于 2026-10-24。
用户怎么说
Excellent value
Lamp is great, no problems at all! Second time ordering
Defective products and no response from customer service
Very disappointing. I bought three wall lights and two of them arrived defective, with visible damage to the enamel. The overall quality of all three products also seemed very poor, clearly below what I expected given the price paid and what is shown in the photographs on the website. I requested a return and a full refund several weeks ago, but I have still received no response to my emails. After paying a significant amount for these products and receiving items of such poor quality, followed by no response to my refund request, I honestly feel cheated. I find the lack of customer service particularly concerning when dealing with defective products. Based on my experience, I would not recommend this store.
Was a bit nervous about ordering from…
Was a bit nervous about ordering from abroad, but the support team was very responsive when I asked for an update. The box arrived a bit battered, but the lamp inside was protected by thick foam and was completely flawless. It looks very expensive and high-end. happy!
Boo Lighting 回复2026-10-10
Hi Justin, Thank you so much for taking the time to leave this review! We completely understand that ordering internationally can feel uncertain, which is why our support team always aims to keep you fully updated every step of the way. We're glad to hear our protective packaging did its job and that you’re loving the high-end look of your new lamp in your space! Enjoy your new light, and thanks again for choosing Boo Lighting! Janina Boo Lighting Team
Be prepared to be disappointed.
After waiting for 16 weeks, I received a broken lamp. Here's the story: 1. On 9 January, I paid €311 for the HP 5 regular pendant lamp. 2. Some weeks later, in February, I received the lamp, but it was the wrong colour. 3. After 16 weeks, I finally received the lamp in the correct colour, but it was completely deformed. This was no surprise, as the lamp's packaging was inadequate (stable only on the side but not in the center of that flat large box). My complaint to Boolighting resulted in a refund. I am sorry, but that does not make sense – I wanted the lamp! In summary, after waiting for 16 weeks and spending a lot of time with emailing and dealing with the post office, I have received exactly nothing but a broken lamp. Not even a discount for a future order. That would have consoled me a little. Should I order again? The lamp itself would be nice. But be prepared to be disappointed. And be prepared to be promoted to unpaid Boolighting staff, responsible for recycling a broken lamp.
Boo Lighting 回复2026-10-10
Hallo Simon, vielen Dank für dein ausführliches und ehrliches Feedback. Es tut uns aufrichtig leid, wie diese Bestellung für dich verlaufen ist. Du hast absolut recht: 16 Wochen Wartezeit, eine falsche Farbe und eine beschädigte Ersatzlieferung entsprechen keineswegs dem Anspruch, den wir an uns stellen. Um den Sachverhalt für Mitlesende transparent einzuordnen: Volle Erstattung: Nach dem Transportschaden haben wir dir umgehend die vollständigen 311,15 € erstattet. Der Lieferstopp in die Schweiz: Unsere Entscheidung, keine dritte Ersatzsendung auf den Weg zu bringen, lag an den anhaltenden Transportschäden und Logistikproblemen auf diesem spezifischen Versandweg. Da die Paketbelastung für großflächige Leuchten zu hoch war, wollten wir dir nicht noch eine beschädigte Lieferung zumuten. Wir haben den Schweizer Markt daraufhin für diesen Artikel vorerst offline genommen. Verpackungs-Feedback: Dein detaillierter Hinweis zur Stabilität in der Paketmitte war extrem wertvoll. Wir haben diesen direkt an unser Lager in Huizhou weitergegeben, um die Polsterung flacher Kartons grundlegend zu optimieren. Es tut uns leid, dass am Ende nur der Frust und der Entsorgungsaufwand bei dir hingenblieben sind. Wir danken dir dennoch, dass du dir die Zeit genommen hast – dein Feedback fließt direkt in unsere Qualitäts- und Logistikverbesserung ein. Janina Boo Lighting Team
漂洋过海的漂亮礼物
I’ve been following the Boo Lighting brand since the very beginning, so I finally decided to get one of their beautiful lamps! Maybe my city is just too far away — the shipping took a whole 18 days. The lamp itself is great quality, and the design is adorable and cute, like a little Nordic lantern. The only downside was that the installation instructions inside were completely ruined when it arrived. I even put on my reading glasses, but I still couldn’t make out any of the words. But in the end, I managed to put it all together using my own genius skills. What a happy ending!
Worth every penny
Quality is surprising good. Slow shipping, almost three weeks, but the support crew was awesome.
Boo Lighting 回复2026-01-27
Hi Larry, Thanks for the shout-out! We’re excited to hear you found the quality "worth every penny" and that our support team hit the mark for you. We’ll be honest: because we ship directly from our production source to keep our prices fair, delivery can sometimes take a bit longer (around those 2-3 weeks). We’re working hard to speed this up, but we're glad the lamp was worth the wait! Enjoy your new lighting, and thanks for choosing Boo Lighting. Best, Janina Boo Lighting Team
Easy to order and fast shipping
Easy to order and fast shipping. I ordered VP9 portable table lamp and Paniera floor lamp, products were as described and the tracking code was provided via email. Delivery to Nordics took 9 days.
Boo Lighting 回复2025-03-05
Dear Matti, Thank you for your excellent review! We're delighted to hear that your experience with ordering the VP9 portable and Paniera floor lamp was smooth from start to finish. The 9-day delivery to the Nordics is exactly the kind of service standard we aim for. We hope you're enjoying your new lamps! Best regards, Janina Boo Lighting Customer Service
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