Worst experience ever. Don't use them
This is my first time using Skynet. I ordered products at iHerb and chose Skynet as a delivery company because if I spent a certain amount money, it'd be free shipping. Now I regret that I did not choose another option which is DHL. It's been 2 weeks since I ordered. I understand it's international shipping and it takes time. I got a short message at 12:13PM from Skynet which said they are on the way to deliver today(25/6/2021). I expected getting my package today according to their short message... I mean... who didn't, right? I've waited patiently the whole goddamn day at home and never received my package. Not even got any calls or messages about delay or whatsoever. As the tracking system shows my package is still "OUT FOR DELIVERY". Just WOW. I wanted to call customer service but haha of course they don't operate Sat&Sun. The question is, where the heck is my package? Just don't send short messages if you can't fulfill please. Such a disappointment.