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Anna Newman

英国

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Ember Inns

Lack of Basic Information

We were not told that we had to order and pay for our food at the bar beforehand which we didn't like. We are 4 older people and we thought it was a letdown. We had already sat there for 10 minutes before we realized. Also, table staff were in a trance; not having any idea what they were supposed to be doing; unhelpful When we ordered our food we were told that certain things were no longer on the menu even though there was no prior notice. Food when it came was tasteless. Pub lacked atmosphere despite it being a Sunday lunchtime and was half empty. The chairs and decor were very good but we won't be coming back to Three Hammers Mill Hill! Very disappointed!

2025-10-21