They officially stole my compensation
They officially stole my compensation. With excuses they left not months but years pass, collected the compensation from the airline and kept it. Watch out and don't give then any authorisation or use their services. It's a proper scam, steal, robbers company UPDATE: They keep saying that the airline hasn’t paid. The payment is done directly to a Compensair account so they just keep the money and claim no payment has been done. STAY AWAY FROM THEM.