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Nicole Glesinger

美国

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Vooks

Initially we enjoyed Vooks but didn’t…

Initially we enjoyed Vooks but didn’t end up using it much. My husband informed me we were charged once in June then again in July for an annual membership. So we were charged $49.99 twice. I logged into my account and it said my subscription was expired and didn’t allow me to access any books. I also didn’t receive any email reminder about the up coming renewal of the subscription. Being charged once for an annual membership is fine. Being charged twice then not allowing access to said membership is fraud. Vooks is a scamming company. Their website does not allow me to pause or cancel my subscription.

2021-07-16有帮助 1