Ordered a knife back on June 2021
Ordered a knife back on June 2021, recieved order confirmation immediately and charges went through. I then read on website that shipments should be shipped within 1-2 days and it was now middle of July. I had to contact them 3 times via email before I get a response saying that knife is no longer available. I replied immediately asking what other knives they had in stock since this was a birthday present. I eventually got tired of the no response and asked for a full refund. Have emailed 4 times in the past 2 weeks and zero response about getting the refund. I will be reporting to my card company. Absolutely terrible customer service, will never buy from here again.
