DO NOT ORDER FROM THIS COMPANY!!!!
I received a head band wig that I ordered from Asteria hair based on the reviews of multiple Youtubers that I follow. The head band wigs they showed were nicely packaged in a box and came with a satin bag to store it. The wig I receive was shipped from China to the US in nothing but a plastic FexEx mailing envelope. The envelope was ripped open and the satin bag that contained the wig looked like it had been run over by a truck. The bag was torn and had black oil or grease all over it. The hair on one side of the wig was also saturated with whatever the black liquid was and completely matted together. Unwearable. I contacted customer service to let them know the condition of the wig I received and to request either a replacement or a refund. I emailed pictures of the damaged packaging and the wig. The response I got was " glad you got the product, it is not our fault it is FedEx's fault". Ummm...what?? How is it FedEx's fault that a company would ship a wig in nothing more than a plastic bag all the way from CHINA and not expect it to be damaged. The wigs that were shown on Youtube came in a nice box in addition to the satin bag. I guess they only ship it like that when they are sending it to people for free to give a review. DO NOT ORDER FROM THIS COMPANY!!!! If I could give a -100 review I would.