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MsMarie Banks

美国

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Alibaba.com

The machine didn't work when I received…

The machine didn't work when I received it. I sent them a message and they responded quickly. She asked me to take the control panel apart ( I was scared to do it) and asked me to put wires on a silver thing. I got shocked, by the machine. They were really nice and said they were going to ship me a new control panel. My order was also missing several items. She said she would send the missing items as well. Again they were very nice, but I didn't like that she forced me to open a control panel and I got shocked. Im upset bc I am losing money bc I don't have a working machine. They didn't offer any discounts or free items to accommodate me at all. I wanted to order more lights from them, but not sure I should order anything else. My machine also has a huge spot on it like it was used. I am very disappointed right now.

2021-08-01