I bought a big man recliner..catnappe
I bought a big man recliner..catnapper machado, from them, shipped to my home, with less expense,than buying local,same chair.. within 6 months, manual recline mechanism,was”tighter”, and recently would not recline. I called and emailed,Elaine., whom showed excellent customer service, knowledgeable,polite,and had a new assembly,to my home,and a technician had it installed,and “working like butter” in a week…. In my opinion, hard to find such service, and people /companies like this today. I will be ordering more……..