DON'T USE DIGI YOU'LL REGRET IT
I terminated my Digi broadband line in 2020 and also my digi mobile plan even earlier ahead because their plans were so expensive and yet had such horrible connections. I had fully paid up on the day of termination. However my termination with Digi caused so many problems, including having forced to go their their service centre which was a city away multiple times just to cancel. And like the others, bill collectors hired by Digi kept calling & informed me I owed Digi unpaid bills. After I properly informed them that I have canceled and even went to the service centre once more to reaffirm, they continued to call with different phone numbers day and night. Even after blocking some of their rude callers, they continued to call with other mobile lines. I finally couldn't stand it anymore and paid the remaining amount that 'I haven't paid' according to them. At the very same day after I paid, I received automated calls spamming me again about unpaid bills. Honestly, don't even get digi they are unprofessional, unethical and to top it off, even their services and connection aren't as good compared to even Umobile. And I'm speaking from experience after having tried out the both of them for years.