I ordered a device that was scheduled…
I ordered a device that was scheduled to be delivered within 2 weeks. 1 week later, I check the website and the delivery date has been pushed by 2 weeks. No email, no notice, nothing. They just changed it as though it had always been that way. I wrote and was told there was a delay. I waited another week, saw it hadn't shipped yet, and asked to cancel. At this point, they PRINTED A SHIPPING LABEL. They didn't ship it, mind you, they just printed a shipping label. They said that now that they've printed the label, it's too late to ask for a return. In fact, if I refused to accept the package and it came back to them, I'd be charged a 30% restocking fee. Again, it still hadn't left their warehouse. It leaves their warehouse a week later. At this point, I've waited nearly a month for something that I paid 75 euro shipping on and have no option of returning without incurring a huge cost. Not only that, but they shipped it with the wrong plug! I guess if everything goes right, this company might be OK, but if the slightest thing goes wrong, it'll be your fault. Sometimes it's worth the extra cost to buy from somewhere where that's not the case