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Leslie Leaym

美国

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Pet Treater

I wish I could give zero stars

I wish I could give zero stars. The welcome box included the same toys in the 2nd subscription box. One of the toys in the welcome box I emailed them about WITH photos minutes after receiving it, my dog chewed it to bits and swallowed the pieces. I told them it probably wasn’t a good toy to send out..well, guess what? It came AGAIN in the second box I received. I emailed them AGAIN asking why they would send the same toy after I complained the first time? They said the first box is a ‘welcome’ box which contains popular toys. The second box usually contains the same toys..ummmm then why would I pay for 3 boxes when 2 have the same toys??? No replacement or refund offered. I canceled immediately.

2021-08-13