Run around the bush
I initially stated that I wanted my book to be a size of 8.5x11. During the process it was changed to 6x9. I didn’t know until I actually ordered a copy for myself. I immediately asked for it to be reformatted. I have worked with several people since. Most do not respond in a timely manner. I have to send four or five emails before I get a response. This has been going on since October 2023. It is currently mid December 2023 and I am still waiting to approve the reformatting of my book.