Worked for me !
Worked for me !
Danny White
英国
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Purchased 3 spools of PETG from them
Purchased 3 spools of PETG from them. One arrived damaged and unusable with an AMS system. Asked their customer service for either a refund or replacement of the single spool and they told me to take it up with the courier. I informed them that this is against the Consumer Rights Act of 2015. The customer/consumer is never required to contact a courier on behalf of the supplier. If companies are going to base their customer support teams in countries different from where their products are being sold they should at least be taught what to say so that the company doesn't break the law.