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ConcernedCustomer

美国

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TaxBit

Software doesn't work

Software doesn't work. I've wasted countless hour with their online support. Online support can't figure out why its not working either. For over a month now they keep saying that their engineers are looking into it. They refuse to provide a timeline or update. They don't seem to care that their software doesn't work and I have a tax deadline to file. AVOID AT ALL COSTS. You'll just end up wasting your time and money. UPDATE: Taxbit replied to my review asking for my support number so they could "escalate it. What a Joke. I've already talked to 5+ support reps there, escalated to managers, etc. I even let them know I would be writing a bad review if they did not actually fix the problems or provide a timeline but they never responded.

2022-08-16有帮助 2