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Agnes Sz-D

英国

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us.speedo.com

Poor Customer Service

I'm extremely disappointed with Speedo's customer service. Their return portal has been down, making it impossible to process my return. I contacted customer service over 2 weeks ago, and despite multiple follow-ups, the issue still hasn't been resolved. It's unacceptable that customers are left waiting this long for a problem that should be fixed quickly, or alternative option offered. The lack of communication and urgency has made this a very fustrating experience. I expected much better service from a well-known brand.

2026-07-09