The kit I ordered was missing 73 pieces…
The kit I ordered was missing 73 pieces (various quantities of 17 bricks), as well as it was shipped with RF remote control transmitters instead of IR transmitters. I contacted LetBricks customer service and was happy to get a prompt response. That's where the happiness ended. Over the course of nearly 2 months, we exchanged 22 emails with parts lists, photographs, and detailed descriptions. I was asked to perform several tests on the remote-control devices; I performed said tests and reported the results. Eventually I received my missing bricks, but I never got so much as a response regarding the non-working, wrong, remote-control transmitters. This was an expensive kit with nearly 3000 pieces. One star is too good a rating for such poor customer service.
