I’ve been a loyal customer of Pret A…
I’ve been a loyal customer of Pret A Manger since around 1996, when I first moved to London to work in an investment bank in the City. Back then, Pret genuinely stood out from the competition. The quality, freshness, and generous fillings made their sandwiches feel premium, and they quickly became my go-to lunch option. Unfortunately, over the last 31 years — and especially since COVID — the quality has declined dramatically. The sandwiches now contain so little filling that they often feel overpriced and disappointing. What used to be the benchmark for high-quality grab-and-go food has become mediocre at best. It’s a shame, because Pret really was once the best of the best. But the decline has become so noticeable that I’ve now started going back to Marks & Spencer for sandwiches instead, as the quality there is now clearly superior. I never thought I’d say that after decades of loyalty, but Pret no longer offers the value or quality it once did.