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Ali

英国

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Gnomon Watches

Worst service ever

Recently I bought the ocean one black ceramic watch. Haven’t wear a lot just few times and kept it in the watch winder. One day I decided to wear a watch but for my surprise one screw was out for some reason and then it kept going the same thing. I took to watch repair shop and they advised me to change the bracelet so I contacted the gnomon customer service by email and we was going on and on back and forward. I dis explained the problem to them and they said that they won’t change the bracelet. All the time they was asking the picture (pin out of the bracelet). Very disappointed with their service. So if the watch brakes then what they will do? Same thing -NOTHING. Wouldn’t recommend them to anyone. Update. After I gave up with their service, they decided to send me a new bracelet.

2021-09-16有帮助 1