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Lucille Brion

英国

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Expedia

Absolutely terrible experience

Absolutely terrible experience, tried 4 times to book the same holiday online through them, each time getting a message saying "there is a problem with your payment method".Several phone calls to my bank and hours later to try and sort the "bank card problem" out, I verified there was no problem with my payment method. When I rang Expedia to try to pay over the phone, they quoted £500 more than I had been quoted online and explained that my online booking had been refused due to "lack of availability", despite the error message at booking stating the problem was with my payment and suggesting I "try again", leading to over £2000 in pending payments racked up for a holiday package they knew never existed, not to mention a colossal waste of my time. Massive fraudsters, avoid at all costs!!!🤬

2026-07-21