Customer Support Failure to Deal With Scams
I bought a mixer that was sold as Mint and recently serviced but it stopped working as soon a I plugged it in. The seller agreed to pay for the repair but soon after that repair something else stopped working. There was clearly something thouroughly wrong with the mixer beyond the small, easy fix that the seller suggested. Reverb customer service simply could not understand the issue and repeatedly told me that the repair of the mixer has been paid for and that was that. I will end up paying 800 Euros for a 400 Euros mixer and reverb support still refuse to deal with this. There are so many 5 star reviews just because buyers are happy with their new purple guitar but the real test is how Reverb handle scams, and they really failed here.