Weeks of Changing Requirements and Wasted Time
After several weeks of trying to open an account with Aspire, I decided to withdraw my application. Throughout the process, I repeatedly received requests for additional documents. Requirements changed, and documents that had previously been accepted were later rejected, leading to yet more requests. I exchanged at least 20 emails during this process. What frustrated me most was receiving further document requests even after being assured that the previous request would be the last. I understand that opening an account involves compliance checks. However, in my experience, Aspire’s process was inconsistent, unprofessional, and showed little respect for my time. Ultimately, I concluded that Aspire was not the right service for our company. I’m disappointed by the experience and regret the time I spent on the application.