There are many good qualities that I…
There are many good qualities that I appreciate, but the deficits create an overall poor experience. Three stand out. First, the sound quality on calls leaves much to be desired. Many times I've had to end a call because someone could not hear me clearly enough. I depend on these calls for my business, so this is a critical shortcoming. Second, the length of text messages is truncated making it necessary, when leaving more detailed messages, to break them into several parts. An unnecessary consumption of time in a busy day. Lastly, unlike mainline services (AT&T, T Mobile, etc), text messages are deleted after a period of time. In my work it is necessary to retrieve a string of correspondence that may go back two or three years. Conclusion: I will probably be closing my account in the coming year and just pay the additional cost for a mainline service in order to avoid dealing with the above mentioned problems.