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Robert Naser

美国

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Otis Elevator

Avoid Otis Elevator Service Contract

The customer service is the worst I have had in 25 years of owning commercial property. The only time you hear from them is when they want to upgrade the car or the controls or some other part of the elevator. Calling the 800 number to place a service call is a joke. Terrible. Always dealing with someone different. I can't rate their service low enough. My contract is also auto renewing. You need to give written notice at least 90 days, but not more than 120 days from the end of the term. What kind of BS is that? No one to blame but myself for signing that kind of term.

2021-10-04有帮助 1