Cats won’t touch the stuff and months…
Cats won’t touch the stuff and months later they took $70 out of my account at 3am. They don’t take calls and texts and emails take 24 to 48hrs for response. That’s very shifty customer service. It means you can cancel an order even if you were up at 3am when they snatched the money. I’m a senior on SS retirement and $70 is no small matter for me! 6/30/23 I received my refund the next day so my annoyance is considerably abated. They told me donate the order since it couldn’t be cancelled so I’ve made arrangements to send it to FLATBUSH CATS, so that’s good also. All in all I now give them a 4 out of 5. The food actually looks good enough for a human to eat but y’know…cats. They ate some of the very first serving but I ended up throwing out the rest. One wiff and they’d both walk away. Oh well.