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Chewy.com

Love the prices. Auto ship horrible.

Love the prices. Love the speed they get the orders to you... Problem is their auto ship department and online assistance. Online chat is useless. Tells me they can't help me unless I'm logged in. How do you think I verified someone changed my dates again?? Auto ship... Someone in their company keeps changing my auto order to the first. They ship on order date, so charge your account 2-3 days before you want your order to go through. Haven't got paid yet? Hope you have enough in your account so your bank doesn't charge you overdraft fees... They keep changing my date to ensure I get dinged by my bank. I keep pushing it out, they keep changing it. I'm right at this moment hundreds of dollars in the hole, because of them (for ONE simple order they couldn't wait for).

2026-07-01